MIJE health commitment charter - Covid-19

Stay safe in our hostels!

In order to make the most of your stay with complete peace of mind, MIJE has set up a health protocol in its establishments.

MIJE is also a signatory of the PARIS Tourist Office charter Charte Caring Attitude and the Declaration of Health Protocol of the WYSE (International Organisation of Actors in Educational Travel).

Precautionary measures

Everyone must wear a mask (from 6 years old upwards for children) in all indoor and outdoor common areas (including eating areas and sanitary facilities)
Comply with precautionary measures (washing your hands regularly, coughing or sneezing into your sleeve or into a disposable handkerchief)
Respect a minimum physical distance of one metre between each person in circulation areas and shared spaces
Use the soap/alcohol-based hand sanitizer made available
Limit the use of the lift to one person at a time

Before your arrival

Receptionist teams trained in health protocols,
Prior to your arrival, all rooms are fully disinfected with a virucidal product that meets the EN 14476 standard

Arrival

Our receptionists wear face masks, wash their hands with alcohol-based hand sanitizer on the arrival of each new client, respect precautionary measures and social distancing
Plexiglas protective screen installed in the reception areas

All clients arriving at reception are invited to wash their hands using alcohol-based hand sanitizer
The credit card terminal and returned room cards are disinfected every time they are used
Contactless credit card payment is recommended
Use your own pen

During your stay

A reinforced cleaning protocol in the sanitary facilities and common areas of our hostels, with regular disinfection of all points of contact: door handles, switches, soap dispensers
Weather permitting, air your room for 15 minutes every day,
Comply with the breakfast schedule defined at your arrival, and with the placement instructions given by our staff, in order to respect social distancing between each group of guests
No member of our staff will enter your room during your stay. If you wish to change your bed linen during your time with us, you will have to make a request by telephone to the reception desk to organise the change of bed linen
Report any symptoms of COVID 19 by telephone to the reception desk in order to initiate the procedure for treatment by the competent medical body.

Departure

Put the magnetic room card into the dedicated urn
Pay the balance of your stay, if necessary

The MIJE health commitment charters - Covid-19	To download

Covid-19 Health Commitment Charter for individuals
Covid-19 Health Commitment Charter for groups

Discover the green key label of the MIJE Fauconnier youth hostel