{"id":22842,"date":"2025-12-31T19:26:30","date_gmt":"2025-12-31T18:26:30","guid":{"rendered":"https:\/\/www.mije.com\/?page_id=22842"},"modified":"2026-01-02T18:10:56","modified_gmt":"2026-01-02T17:10:56","slug":"qa-about-acessing-mije-connect","status":"publish","type":"page","link":"https:\/\/www.mije.com\/en\/mije-connect-q-and-a","title":{"rendered":"Q&A about acessing MIJE Connect"},"content":{"rendered":"

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Frequently asked questions about accessing MIJE Connect<\/h1><\/div>[vc_single_image image=”20759″ img_size=”full”]

Having trouble accessing your MIJE Connect personal account?<\/h3>[vc_empty_space][\/vc_column][\/vc_row][vc_row el_class=”pages_content”][vc_column][vc_toggle title=”1. I received an email with my login details, but I can’t log in?” el_class=”faqquestion”]This is often due to a problem copying and pasting your password from the account creation email that was sent to you.
\nWhen you copy and paste the access code, be careful not to add any spaces before or after the password code.
\nIf your access codes do not work, click on \u201cForgot your password?\u201d<\/a>.[\/vc_toggle][vc_empty_space][vc_toggle title=”2. I do not know my username?” el_class=”faqquestion”]Your username is the email address associated with your travel file.
\nYou should have received a message about the creation of your account with a temporary access code at this same email address. Please check your spam folder to see if this message has been filtered there.[\/vc_toggle][vc_empty_space][vc_toggle title=”3. I can no longer log in?” el_class=”faqquestion”]Are you using the original email address (professional or personal) that is linked to your MIJE Connect teacher account?
\nIf so, click on \u201cForgot your password?\u201d<\/a>.
\nIf your email address is not recognized and you have already logged in, you are probably not using the correct one (see question 5)[\/vc_toggle][vc_empty_space][vc_toggle title=”4. I can’t find my password?” el_class=”faqquestion”]For security reasons, we cannot send you your password as it is not stored. You must go to MIJE Connect and click on \u201cForgot your password?<\/a>\u201d.
\nWhen you use your new password, we recommend that you save it in your web browser.[\/vc_toggle][vc_empty_space][vc_toggle title=”5. My email address is not recognized when I click on \u201cForgot your password?\u201d” el_class=”faqquestion”]Are you using the email address (professional or personal) that is linked to your MIJE Connect teacher account and that you use as your username?
\nIf you are using the correct email address and it still doesn’t work, send a request to webmaster@mije.com<\/a>, specifying your surname, first name, email address, and the reference number of your current file.[\/vc_toggle][vc_empty_space][vc_toggle title=”6. When I renew my password, I don’t receive an email.” el_class=”faqquestion”]First, check your spam folder. If you still haven’t received anything, contact us at webmaster@mije.com<\/a>, specifying your surname, first name, email address, and the reference number of your current file.[\/vc_toggle][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column]

Reminder:<\/h3>[vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″]
\"MIJE<\/div>

As soon as you submit a quote request, you can:<\/h3>\n